Happy Friday! Our Tenant Talks interview series continues with Shamco Management owner, Alan Shamah this month to discuss how the company works to continue to be proactive about maintenance and repairs:
A: We have live in staff in all of the larger properties.
A: Our 24 hour hotline records all repair requests. These get logged onto a report that I get weekly. It is very reliable. There are also plenty of other checks to the system.
A: We do proactive inspections to the critical systems of the building such as the boiler and elevators. We just completed our annual roof inspections to reduce leaks in the winter.
A: Call into the 24 hour hotline as it’s our only way to track the repair.
A: An ideal tenant is one who calls us when there is an issue that needs to be addressed.